Refund policy

Return & Refund Policy

Each HIMO product is made to order. Because of this, we do not accept returns or exchanges for incorrect size selection, change of mind, or buyer’s remorse.

If your order arrives damaged, defective, misprinted, or incorrect item, please contact us at hello@wearhimo.com within 30 days of delivery. Include your order number and clear photos showing the issue so we can evaluate it.

If your claim is approved, we will arrange a replacement or refund at no additional cost to you.

Please review your selected size, color, and shipping address carefully before completing your order.

Cancellations

Orders may be cancelled before they enter production. Because our products are made to order, once production has begun, we cannot guarantee that an order can be cancelled or changed.